Customer Success Stories

Success Stories

Discover how our customers have found success with SkyConnect

Success Stories

Trusted by Leading Enterprises

Read our SkyConnect Case Studies

SkyConnect is used by a large cross section of customers of various sizes spread across Several Verticals and Countries.
Mahindra leverages cloud email and collaboration platform for greater team productivity and scalability
Background
An assorted group of hosted email solutions were used for Mahindra's smaller group companies, CSR initiatives and external entities like distributors, customers, dealers and partners. This posed quite a few problems in terms of dispersed data, lack of control, inability to implement group-wide policies, etc. Project Harmony ensured that these dispersed email systems were consolidated on a common platform at their corporate data center.
Solution
Phase I : Used In premise Mithi Connect Xf Email Server:

Connect Xf (Mithi's on-premise email and collaboration solution) was implemented in a centralized multi-server architecture at the corporate data center, which consolidated 9 domains of the group in a single site.

Phase II : Migration to Mithi SkyConnect on the Cloud:

As a part of their long-term strategy, Mahindra wanted to leverage cloud technologies which would have a direct impact on the business, while minimizing their resource utilization for the daily operations. Mahindra has migrated to Mithi's cloud based email and collaboration solution, This has provided higher level of reliablity, uptime with the ability to scale on demand and additionally freed up internal resources, who could focus on business centric IT projects within Mahindra.

Top Benefits
  • Ease of management and policy control due to consolidation of multiple email domains in a single site.
  • Significantly reduced the cost of managing multiple email domains.
  • The migration to cloud email and collaboration helped the team in being always connected.
  • Cloud email provided higher level of reliability and scalability required by a large setup like Mahindra.
Download This Case Study
Ffreedom achieves higher team productivity and accountability at lower operational costs
Background
FIINFRA created a suite of applications to enable its financial advisers in delivering superior financial advice to their customers. They were looking for a cloud based solution that can integrate well with the adviser portal and help them provide high level of engagement with customers and internal teams.
Solution
Mithi's cloud email and collaboration platform, SkyConnect was chosen to integrate with their adviser portal using Custom Connectors - based on SkyConnect's web service APIs to maintain contact data synchronisation. This enabled IFA to create the contacts on the FIINFRA platform and access it seamlessly to send emails/ text messages, chat and collaborate with its contacts.
Top Benefits
  • Better adviser productivity: Financial advisers reported higher productivity with the ability to handle more customers, while ensuring that the communication, reports, etc flowed smoothly to their customers.
  • Higher customer experience due to enhanced responsiveness in catering to the customer requests.
  • FIINFRA advisers saved significant amount of time and money in travel and fixing face to face meetings.
  • The adviser team achieved post sales automation in uploading transactions, portfolio reports, etc.
Download This Case Study
SkyConnect delivers seamless, hassle-free and secure email collaboration for the Motif staff across multiple locations
Background
Motif operates from multiple locations worldwide, and a significant portion of its workforce operates remotely. They were looking for a high performance email system which was secure, cloud based, scalable and could withstand stringent security audits.
Solution

Motif chose Mithi SkyConnect, a cloud based email and collaboration to cater to their distributed and diverse worksforce. The new email setup was administered and managed centrally by the IT team at Ahmedabad, India. SkyConnect provided multi-layered security across the entire message flow from source to destination. The mail flow policies could be conveniently deployed to secure and control email traffic.

For certain key employes, Motif deployed a co-existence solution with a hosted MS Exchange solution which allowed them to provide access to calendar via Blackberry on the same domain and a hassle-free mail exchange between two systems.
Top Benefits

Mithi SkyConnect has provided 99.99% uptime since it was deployed about 5 years ago with very little support from the IT support team. With advanced email security provided by Mithi's cloud email and collaboration system, all the internal touchpoints of Motif are secure.

Download This Case Study

Ready to Evaluate SkyConnect?

Privacy Policy | Terms of service