SkyConnect Customer Success Stories

Sound bites

The Mithi solution is secure with a high uptime and is regularly upgraded. It is flexible to allow a Hybrid setup (Cloud + In premise) which has scaled with IPCAs needs

Mr. Rakesh Mhatre

Asst. Manager – IT Services,
IPCA

With Mithi solution ported onto the cloud now, it has become even more manageable, cost-effective and scalable to accommodate future growth

Mr. Vishwas Pawar

Manager, Corporate IT,
Mahindra & Mahindra

In last 10 years Mithi solution has delivered on their promise of security & close to 0 downtime, its a robust email solution.

Mr. Vishal Madan

SVP-IT,
Capital Bank

SkyConnect has enabled seamless & highly secured collaboration across all channels & devices between our key users-service team, partners & clients.

Harbinder Saini

CTO,
Ffreedom Financial Planners

The Mithi soluton is a robust platform that has freed us from the bondage of infrastructure maintenance. This has allowed our IT resource to focus more on business critical projects.

Mr. Nilind Gode

GM-IT,
Biostadt

SkyConnect is a reliable email system, with high uptime and co-exists with MS Exchange. The team has always shown excellent support with quick turnarounds to issues

Mr. Umesh Ikhe

CTO,
Care Ratings

This cloud solution with a robust platform & a secured framework has helped reduce our infra costs. It is the best in class Enterprise Messaging and Collaboration Suite.

Mr. Atul Kirane

Vice President (Systems),
ISMT

Mithi took efforts to understand where we came from and worked in tandem with my team to design the best solution which met our technical & financial expectations

Ms. Kanchan Pant

COO,
Sharada Industries.

I got almost all the policies from the Mithi solution with very good and timely support. So I thank the Mithi team for the features and support

Mr. Tarkeshwar Gupta

Manager-IT,
T&T Motors Ltd.

Our problems with earlier email system related to timely delivery of email and manageability of the email system have disappeared with Mithi's solution

Mr. Rajeev Malaviya

MD,
Planet Ford, Pune

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SkyConnect is used by a large cross section of customers of various sizes spread across Several Verticals and Countries.

Mahindra & Mahindra
Ffreedom Financial Planners

Mahindra leverages cloud email and collaboration platform for greater team productivity and scalability

Background

An assorted group of hosted email solutions were used for Mahindra's smaller group companies, CSR initiatives and external entities like distributors, customers, dealers and partners. This posed quite a few problems in terms of dispersed data, lack of control, inability to implement group-wide policies, etc. Project Harmony ensured that these dispersed email systems were consolidated on a common platform at their corporate data center.

Solution

Phase I : Used In premise Mithi Connect Xf Email Server:

Connect Xf (Mithi's on-premise email and collaboration solution) was implemented in a centralized multi-server architecture at the corporate data center, which consolidated 9 domains of the group in a single site.

Phase II : Migration to Mithi SkyConnect on the Cloud:

As a part of their long-term strategy, Mahindra wanted to leverage cloud technologies which would have a direct impact on the business, while minimizing their resource utilization for the daily operations. Mahindra has migrated to Mithi's cloud based email and collaboration solution, This has provided higher level of reliablity, uptime with the ability to scale on demand and additionally freed up internal resources, who could focus on business centric IT projects within Mahindra.

Top Benefits

Ease of management and policy control due to consolidation of multiple email domains in a single site.
Significantly reduced the cost of managing multiple email domains.
The migration to cloud email and collaboration helped the team in being always connected.
Cloud email provided higher level of reliability and scalability required by a large setup like Mahindra.

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Ffreedom achieves higher team productivity and accountability at lower operational costs

Background

FIINFRA created a suite of applications to enable its financial advisers in delivering superior financial advice to their customers. They were looking for a cloud based solution that can integrate well with the adviser portal and help them provide high level of engagement with customers and internal teams.

Solution

Mithi's cloud email and collaboration platform, SkyConnect was chosen to integrate with their adviser portal using Custom Connectors - based on SkyConnect's web service APIs to maintain contact data synchronisation. This enabled IFA to create the contacts on the FIINFRA platform and access it seamlessly to send emails/ text messages, chat and collaborate with its contacts.

Top Benefits

Better adviser productivity: Financial advisers reported higher productivity with the ability to handle more customers, while ensuring that the communication, reports, etc flowed smoothly to their customers.
Higher customer experience due to enhanced responsiveness in catering to the customer requests.
FIINFRA advisers saved significant amount of time and money in travel and fixing face to face meetings.
The adviser team achieved post sales automation in uploading transactions, portfolio reports, etc.

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