March 23, 2017

Can individual users on Mithi SkyConnect get daily spam reports from the system? Can we view all the mail blocked by the Spam checker and release them if required?

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The spam and virus report (mail events) for each user (the entire domain)  will be sent to the respective user (if the reports feature is enabled  for the domain). This report will come direct from SecureMailflow and  will have all the details of every mail sent and received, every mail  rejected for spam with reason.

This report will give options to allow,  disallow email ids and domains and also release mail which are  quarantined in case they are false positives. In addition to this, the IT administrator of the domain has access to the SecureMailflow console, which allows him to search amongst all the mail traffic of the domain, release mail, whitelist, blacklist etc.

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